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As your eye care provider it is our responsibility to provide you and your family with the best possible care. Please remember, your insurance policy is between you and your insurance company and not between your insurance company and your provider. Please be aware that each insurance company has dozens of plans, each one a little different. It is impossible for our staff to have complete comprehensive knowledge of each one. We will do our best to quote you your portion of the bill when you are here, but as your insurance company tells us, they will not guarantee paying their quoted amount until they personally process your claim.

For our office to file your insurance, you must present your insurance card prior to starting the exam or office visit, and we must be able to obtain authorization for the service. If this procedure is not followed, if we are not participating providers, if your annual deductible has not been met, or if you did not obtain a required referral, payment is due the day services are rendered. We will kindly supply you with proper documentation for you to file for reimbursement on your own with your insurance company. Some insurance plans require a physician's referral for a medical condition or complaint. You are responsible for contacting your primary care physician and for presenting the referral to our office at the time of your appointment. If we receive more payment than expected, you will be refunded the excess amount. Also, if your insurance company has not paid your bill within 30 days, the responsibility for payment will be returned to you.

We are providers for many insurance plans. Please call the office to see if we are participating providers for your particular insurance plan, both medical and vision discount plans.




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